Shipping policy

SNKR+ Shipping Policy

Last Updated: November 8, 2026

This policy explains how SNKR+ ships and delivers orders. It is part of our Terms of Service.

1. Where We Ship

We currently ship within the United States only.

2. Carrier and Shipping Costs

Orders are shipped with UPS. Shipping options and costs are calculated and shown at checkout before you pay.

3. Order Processing and Delivery Estimates

Estimated delivery times are shown at checkout or otherwise communicated before purchase. They are estimates, not guarantees of carrier transit time, unless we clearly say they are guaranteed.

If we cannot ship your order within the timeframe we stated, we will notify you and give you the option to agree to the delay or cancel for a refund. If no timeframe was stated, we will ship within 30 days of your order, or give you the same notice and options.

4. Tracking

When tracking information is available, we will provide it after your order has shipped.

5. Accurate Shipping Information

Please make sure your name, address, email, and phone number are correct at checkout. Contact us right away if you need to fix something. We cannot guarantee changes once an order has been accepted.

6. In-Store Pickup

If you choose in-store pickup at checkout, please wait for our confirmation that your order is ready before you come. Pickup orders are usually ready in about one hour during store hours.

Pickup location: 2230 Stafford Rd, Suite 189, Plainfield, IN 46168.

Bring your order confirmation. We may check identification or authorization before releasing an order. If someone else will pick up for you, they may need your prior approval.

7. Delays

We are not responsible for delays caused by events outside our reasonable control, such as severe weather or carrier disruptions. This does not limit our obligations under applicable consumer protection laws.

8. Lost, Damaged or Misdelivered Orders

If your order is lost, damaged, or delivered to the wrong place, email support@snkr.plus promptly with your order number. We may investigate with the carrier and review available delivery evidence, then resolve it as required by applicable law. A delivery scan does not remove any legal rights you may have.

9. Returns and Refunds

See our Refund Policy.

10. Contact Us

Snkr Plus LLC (SNKR+)
Email: support@snkr.plus
2230 Stafford Rd, Suite 189
Plainfield, IN 46168
United States